Reviews

David came within an hour of a late night call. Within 30 minutes of being here he solved our AC problem making my families house livable again.

This company went above and beyond for us! He came and gave an estimate on his way home, and it was installed within 48 hours. They weren’t nice and explained everything to me., and it didn’t take them all day either they were so fast also. Would recommend them a million times over!

Called them on a Thursday evening after hours when the AC upstairs went out in July. They were here within 30 minutes and had us up and running again in less than 20 minutes. The price was super reasonable, too, consider it was an after hours call! I am so grateful that they came out after hours and took care of business! They will forever be our HVAC company now as long as we are in the Augusta area!

Im reading The Reviews! - I cant put into words Except THANK YOU LORD ! We have called on Riverside Since weve been in Appling- I am So THANKFUL for The Sweet Lady who takes Customers Calls to Gavin & Randy Who ARE A TREMENDOUS ASSET for RSide- All the Reviews Im reading are Exactly Right- Honorable & Very informative, Came out as soon as possible which means THE World to our Family- My disabled Son Wont leave here no matter what- (45 now) -So When Gavin unexpectedly called back & Let us Know Help was on The Way & they arrived shortly after- I am Very Impressed by Every Electricians Polite, Professional, Informative Demeanor- Gavin & Randy are Beyond STAR REVIEWS- They also saved me - Im on Heart meds & my body cant take Heat- my fingers had swollen to purple when they arrived- I THANK Them for Being True to Their Word- GOD BLESS THEM- GOD BLESS RIVERSIDE HEAT & AIR !!!

These guys are great! Matt, Dillion, and Anderson were fast and efficient. Our new unit was installed very well. Thanks for getting everything cooled back down!

Thank you so much, Riverside Heating and Air Conditioning Company, for your prompt same-day service! I called at 2:00 p.m., and Randy and Gavin arrived by 2:30 p.m. They were professional, genuine, honest and quickly identifying why our house wasn’t cooling and explaining everything clearly. I’m grateful my family didn’t have to wait until next week for our air conditioner to be fixed in this hot weather. Thank you for the fast response and excellent customer service! Highly recommend Riverside Heating and Air Conditioning Company!

Justin was very professional and knowledgeable in the work being done. Very customer friendly and friendly.

Respond time was very quick! Randy and Gavin were honest and respectful. Determined what the issue was and didn’t do a pushy sales pitch. Recommend to anyone needed maintenance or servicing done.

Our old unit crapped out and Riverside had a new unit installed in one day! Thank goodness, 'cuz it's 100 degrees outside! Much appreciated, guys!

Gavin and Randy came out at 9pm and got our cool air back running!

Dylan and Matt did a great job! They said the job would take two hours and it only took two hours! When they left, my house was cooling down!! I will definitely recommend Riverside Heating and Air to people that I know!!!

Highly recommend Riverside Heating & AC. They are the best at responding and the fastest out of every company in the area. The technicians are very knowledgeable and know exactly what to do and will talk to you every step of the process before doing anything. I had Randy and Gavin come out on an emergency call on a Saturday night. They got here so quick and immediately diagnosed the issues with my HVAC and why it wasn’t cooling. Got it all fixed up and done in an hour or less. These two gentlemen really went above and beyond. They also had the best sense of humor. I’ve been hiring them steadily since 2021 and I cannot recommend them enough to everyone.

They are incredibly honest, professional, and knowledgeable. You can tell they really know their stuff. What I appreciate the most is their pricing—it’s always fair and reasonable, and they never try to overcharge or upsell you on things you don’t need. It’s rare to find such reliable and sincere service these days. They replaced both of my units, and after such a great experience, I recommended them to my dad, who just had them replace his units too. They’ve been such a great team!

An amazing experience from beginning to end with a perpetual family-like, professional, and highly detailed-oriented vibe predicated upon trust, honesty, and old school values. If a 6 Star rating could be given, then I would have done so. If you want genuinely “good” people in every possible way, then Riverside is the clear choice for heating and air conditioning installation.

I’m not usually a reviewer, but I felt compelled to write this one because of the exceptional service I received from Randy and Gavin. Our unit broke down over the weekend, and Randy and Gavin were incredibly professional and responsive. They arrived promptly, investigated the issue thoroughly, and explained all the available options in detail. They were honest about the options and genuinely cared about our satisfaction as customers. They carefully considered all the options and ensured that we got the best deal possible. Thank you for being honest brokers of your trade; this is rare. I highly recommend Randy and Gavin. They are dependable, helpful, and above all, trustworthy.

Lang-FlaniganJune 25, 2026Location Augusta GAWe recently installed a new Temp Star 3.0-ton Split Heat Pump system. Our previous HVAC system was installed more than twenty years ago. This system became inoperative a few months ago.The company sent out Dylan for an installation proposal. Dylan listened to and answered all my questions with professional clarification. Once we made the decision to replace the previous system, the front office staff was immediately contacted.Additionally, the office staff were professional, as well. The office staff expeditiously resolved our issues, with absolute patience and kindness. Now that replacement is complete, we could not be happier.The installation was done by Randy and Gavin. In my opinion, they were the Best Duo ever. They demonstrated pristine craftsmanship, during the entire installation process for our system.Furthermore, Randy and Gavin were professional, courteous, and explained the repair process in detail. The team also offered helpful maintenance tips for keeping our system running well. By the way, my statement is based on my observation of the installment of the new system, we couldnt be more elated by their professionalism and the operation of the new system.If you need reliable AC repair or replacement, I highly recommend River Side. The entire company has earned our trust, based on this experience. This company will be our go-to for all HVAC needs.

We needed an air and heating unit because o Hurricane Helene. We held off as long as we could, then we called Riverside Heating and Air. Dylan came out quickly gave us an estimate and worked really hard to get us scheduled. Dylan and Andrew came out and put the air conditioning unit in. They did a five star job! The heating unit will be put in soon and I am positive that it will be done as well as the air. Do not hesitate to call Riverside. Everyone there is excellent! Would recommend Dylan and the rest of the employees anytime.

We are repeat customers of Riverside Heating and A/C. We just had a new unit installed by Dave, Dylan, and Anderson who were on time, courteous, and very professional. Did a great job on the work and cleaned up afterwards to make sure no little pieces were left behind for our kids to pick up. Very happy with the service we received!

I used Riverside Heating and Air to replace my old HVAC unit after my neighbor had recommended them. The pricing was very competitive and they were able to complete the work quickly.

Mr. Williams was professional, polite, and gave a genuine assessment.

I called for an emergency/weekend service for my dad’s house. Within a few hours, Michael was on the way and completed the job! I would definitely recommend

Great customer service and excellent service overall. Justin, thank you for taking the time to explain and complete our home diagnostic for the HVAC unit.