Reviews

New customer - first time visit. I signed up for the $15/month to have them service my unit 2x a year. My tech Michael was great. Arrived on time, knowledgeable. Explained to me the process and steps he was taking. Pointed out areas of concern and very informative. I didn’t feel like he was coming for force a sale. Feels good to have my unit cleaned up and checked on. It’s a 19 year old unit. Hoping to get 19 more good years lol

Justin came out and helped get us situated, he was fair, concise, and respectful. Randy and Gavin have installed two units for us now, mine last year and now my mother’s. Excellent customer service, they take great care with everything and do an amazing job. Always a pleasure doing business with this company and will highly recommend them to anyone. 10/10 will be doing business with them for years to come.

Called yesterday because I needed smart thermostats installed. Gavin and Randy showed up today and completed the job in no time. Really appreciate that.

Justin did a wonderful job! He was very personable, respectful of my home, effective & efficient with his time. I would absolutely have him back for future service.

Fan motor bearings were making a lot of noise. Replaced motor, serviced unit, replaced capacitor and cleaned outside unit. Very professional technicians, quick response and provided repair options.

My air stopped cooling in middle of August on a Saturday night. I called in the morning and Andy and Gavin came out within hours on Sunday when many other companies wouldn’t and fixed the issue in about 10 minutes for a very reasonable price. They were very respectful and explained to me what the issue was.

Great experience. Randy Gavin and his partner where on time, helpful and very professional!

Our very old (25 year old) upstairs air conditioner had been sustained by Riverside well beyond its expected life, but it finally gave up the ghost. Riverside gave us an excellent deal on a 17 seer replacement, and had the install scheduled in two days. The polite, professional crew, ably led by Matthew, arrived on schedule, and completed the outdoor/attic work unobtrusively, and left no mess. Of note, when energized, the outdoor unit was malfunctioning. They did some troubleshooting and determined the unit was faulty. They were out first thing the following morning with another brand new replacement. Matthew left his number and a guarantee of personal service. We could not ask for more than that. Trust Riverside to take excellent care of your air conditioning needs!

Micheal Williams is absolutely fantastic. He is prompt, professional, knowledgeable, and friendly. We truly appreciate his service, dedication to his craft, and expertise. 10 stars all day!

Michael provided excellent and knowledgeable service. Highly recommend

Randy & Gavin came to service our 13 year old HVAC unit. Since the unit is old & not working properly I was afraid it would need to be replaced. This being my 1st experience with the company, Riverside Heating & Air, I didn't know what to expect. I found them to be hardworking, ethical, informative, personable, honest and very professional They were extremely patient with me as they answered all of my questions & explained my options to repair or replace the unit. I'm happy with my decision to replace the unit because the owner worked with me on the price. I feel I received a fair price with a level of professionalism that's hard to find these days. They are fast, reliable, and very professional. Thank you Randy & Gavin. Looking forward to the installation.

Top Notch service from techs Randy and Gavin. Explained everything and answered all my questions. I even learned a few things about keeping my unit in peak operating condition. I highly recommend them & Riverside Heating and Air !! Great job !! Thank you !!

My AC stopped cooling on a Friday evening. Called multiple places and the earliest someone could get to me was Sunday (Maybe). Called Riverside and Justin said he could be there in 20 mins! And he delivered. Very nice and AC was cooling in just a few minutes. Will be using Riverside from here on out! Thanks!

Amazing service, the guys that came out did an amazing job and did not leave until everything was put back they way they found it! Could not have asked for a better company to come and do work for me! They were polite and patient, even with my attic being 135 degrees, we supplied them with plenty of water and liquid IVs, thank you all again!

Wow! These guys are awesome! Randy Gavin came out at 11pm to repair my AC unit. I was impressed by their commitment and quality of service. And I don't impress easily. It was my first time using Riverside and definitely recommend this company to everyone!! Thank you guys for cooling us off

Our AC stopped working on a Monday, they were able to have someone out to look at it the next day, and replaced the entire unit by Thursday. The guys were all very respectful of my home and towards me and my dogs. They did an amazing job in an EXTREMELY hot attic, our new unit runs so smoothly. I’m so glad we called them!

Gavin and Randy were very courteous and explained everything during the process and about warranty of equipment. They were punctual and offered other maintenance services the company offers. Very happy with this company

Randy and Gavin were very professional from diagnosis, to install . I would highly recommend Riverside to anyone who is in need of repairs or replacement

Dylan, Anderson, and Matt are awesome! Professional, polite, and just good overall customer service!!! Thank you!

Randy and Gavin Cottone we’re at my house on a Saturday when I had a problem with a mini split. Essentially same-day service. Extremely friendly and professional. Quick and efficient. Very fair pricing. I will definitely be calling them back

Great customer service. Gavin and Randy fixed the issue we had with our AC promptly. Definitely will recommend there service.

Great company, I have used multiple times, and would recommend. Technicians Randy and Gavin were very professional and solved my issues quickly!