Reviews

Great company, I have used multiple times, and would recommend. Technicians Randy and Gavin were very professional and solved my issues quickly!

Randy and Gavin Cottone we’re at my house on a Saturday when I had a problem with a mini split. Essentially same-day service. Extremely friendly and professional. Quick and efficient. Very fair pricing. I will definitely be calling them back

Great customer service. Gavin and Randy fixed the issue we had with our AC promptly. Definitely will recommend there service.

Matt, Dylan and Anderson did a great job installing a new split system in our house. Prior the install Mike refilled the freon to hold us over until the new system could be installed. Easy payments and fast invoicing right to your email. When our unit first went out on the weekend they had the fastest response time, and provided same day service. We are happy to have found Riverside Heating and Air, we will definitely be long-term customers and recommending them to our neighbors and friends.

This company 100% lives up to their excellent reviews. Both times we’ve used their services we’ve received fast, effective repairs and clear communication. Every technician has been nothing short of professional, courteous, and knowledgeable. We are so pleased with their outstanding work!

David came within an hour of a late night call. Within 30 minutes of being here he solved our AC problem making my families house livable again.

Nice guys. They got both my hvac units fixed and running

Extremely efficient, friendly and explained everything in detail! Very professional!

This company went above and beyond for us! He came and gave an estimate on his way home, and it was installed within 48 hours. They weren’t nice and explained everything to me., and it didn’t take them all day either they were so fast also. Would recommend them a million times over!

Im reading The Reviews! - I cant put into words Except THANK YOU LORD ! We have called on Riverside Since weve been in Appling- I am So THANKFUL for The Sweet Lady who takes Customers Calls to Gavin & Randy Who ARE A TREMENDOUS ASSET for RSide- All the Reviews Im reading are Exactly Right- Honorable & Very informative, Came out as soon as possible which means THE World to our Family- My disabled Son Wont leave here no matter what- (45 now) -So When Gavin unexpectedly called back & Let us Know Help was on The Way & they arrived shortly after- I am Very Impressed by Every Electricians Polite, Professional, Informative Demeanor- Gavin & Randy are Beyond STAR REVIEWS- They also saved me - Im on Heart meds & my body cant take Heat- my fingers had swollen to purple when they arrived- I THANK Them for Being True to Their Word- GOD BLESS THEM- GOD BLESS RIVERSIDE HEAT & AIR !!!

Called them on a Thursday evening after hours when the AC upstairs went out in July. They were here within 30 minutes and had us up and running again in less than 20 minutes. The price was super reasonable, too, consider it was an after hours call! I am so grateful that they came out after hours and took care of business! They will forever be our HVAC company now as long as we are in the Augusta area!

These guys are great! Matt, Dillion, and Anderson were fast and efficient. Our new unit was installed very well. Thanks for getting everything cooled back down!

Thank you so much, Riverside Heating and Air Conditioning Company, for your prompt same-day service! I called at 2:00 p.m., and Randy and Gavin arrived by 2:30 p.m. They were professional, genuine, honest and quickly identifying why our house wasn’t cooling and explaining everything clearly. I’m grateful my family didn’t have to wait until next week for our air conditioner to be fixed in this hot weather. Thank you for the fast response and excellent customer service! Highly recommend Riverside Heating and Air Conditioning Company!

Justin was very professional and knowledgeable in the work being done. Very customer friendly and friendly.

Respond time was very quick! Randy and Gavin were honest and respectful. Determined what the issue was and didn’t do a pushy sales pitch. Recommend to anyone needed maintenance or servicing done.

Our old unit crapped out and Riverside had a new unit installed in one day! Thank goodness, 'cuz it's 100 degrees outside! Much appreciated, guys!

Gavin and Randy came out at 9pm and got our cool air back running!

Highly recommend Riverside Heating & AC. They are the best at responding and the fastest out of every company in the area. The technicians are very knowledgeable and know exactly what to do and will talk to you every step of the process before doing anything. I had Randy and Gavin come out on an emergency call on a Saturday night. They got here so quick and immediately diagnosed the issues with my HVAC and why it wasn’t cooling. Got it all fixed up and done in an hour or less. These two gentlemen really went above and beyond. They also had the best sense of humor. I’ve been hiring them steadily since 2021 and I cannot recommend them enough to everyone.

An amazing experience from beginning to end with a perpetual family-like, professional, and highly detailed-oriented vibe predicated upon trust, honesty, and old school values. If a 6 Star rating could be given, then I would have done so. If you want genuinely “good” people in every possible way, then Riverside is the clear choice for heating and air conditioning installation.

Dylan and Matt did a great job! They said the job would take two hours and it only took two hours! When they left, my house was cooling down!! I will definitely recommend Riverside Heating and Air to people that I know!!!

They are incredibly honest, professional, and knowledgeable. You can tell they really know their stuff. What I appreciate the most is their pricing—it’s always fair and reasonable, and they never try to overcharge or upsell you on things you don’t need. It’s rare to find such reliable and sincere service these days. They replaced both of my units, and after such a great experience, I recommended them to my dad, who just had them replace his units too. They’ve been such a great team!