Reviews

At Riverside Heating and Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
All trademarks or brands on this page are registered by their respective owner and are not affiliated with our company, nor do they endorse or sponsor our products or services.
See What Our Customers Have to Say - 370 Reviews

George Cook
07/03/2025
07/03/2025
I want to thank Mr. Bragg and his two technicians Joe and John for their professionalism and excellent work they have provided for our family when our Hvac unit went out over the weekend and the quick response and service is top notch thank you again and we look forward to continuing to do business with your company again.

Max Manning
06/28/2025
06/28/2025
Heartfelt THANKS to Gavin, also The Trainee with him(Anderson?), and Their Supervisor- We have a Disabled 45yr old Son- traumatic head injury His Senior year HS- Will not leave this property- Im 71 just finished treatment for Septic Shock- I say this to Explain Why My Husband & I are SO THANKFUL to Riverside- They All Worked together when a part was needed- they got it! We were elated- We had them come out a couple years back- and were Very Pleased- always professional, helpful- The Service Fee was unbelievably "Low" - also, i must not leave out ALISON! She helped me more than words can express- Very Professional, mostly I appreciated Allison's Kindness as she responded to my calls during this time- Best EVER!!!
10+ STARS 🌟 GOD BLESS YOU ALL
Sincerely
Steve and Madeline Manning

Allen Henderson
06/11/2025
06/11/2025
My 77 yr old mom recently had her AC go out at her house and I immediately called David B, owner, at Riverside Heating and Air. It was a Sunday but he had a technician at my mom's house in less that 2 hours. I was given multiple updates on the technicians evaluation of the failed unit. David let me know that unfortunately we would have to replace the 15+ year old unit and he provided me pricing by the end of the day. Three days later the technician, Matt Auffrey, was at my mom's house installing the unit. He was incredibly polite, helpful and expedient and had the unit working by mid-afternoon. David and his team were incredibly helpful and responsive. The pricing was excellent and the installation quick and seamless. I may be slightly biased because I have known David for over 45 years but he is a truly honest and caring individual. Riverside has done excellent work for several people I know and I highly recommend their services.

Allen Henderson
06/11/2025
Located in Lexington
06/11/2025
Located in Lexington
My 77 yr old mom recently had her AC go out at her house and I immediately called David B, owner, at Riverside Heating and Air. It was a Sunday but he had a technician at my mom's house in less that 2 hours. I was given multiple updates on the technicians evaluation of the failed unit. David let me know that unfortunately we would have to replace the 15+ year old unit and he provided me pricing by the end of the day. Three days later the technician, Matt Aufrey, was at my moms house installing the unit. He was incredibly polite, helpful and expedient and had the unit working by mid-afternoon. David and his team were incredibly helpful and responsive. The pricing was excellent and the installation quick and seamless. I may be slightly biased because I have known David for over 45 years but he is a truly honest and caring individual. Riverside has done excellent work for several people I know and I highly recommend their services.

Denise Faires
05/20/2025
05/20/2025
Riverside was our second opinion, and we should have called them first. They not only diagnosed the problem, but had our unit up and running within 30 minutes. The first company we called did not even try to fix the unit. Instead told us we would have to replace it, because the coolant and parts were unavailable. We are so thankful that Justin was honest and efficient. Riverside will be our only go to AC company from here on out.

Tyler Wolfe
05/19/2025
05/19/2025
Outstanding service, earliest response time compared to all the other places I called. Justin, my technician was very thorough and fast, fixed my AC in under 20 minutes. The best part is he explained his process to me so I understood the issue to its core, amazing help. Highly recommend!

Rongrong Wang
05/12/2025
05/12/2025
I had a great and happy experience with Riverside Heating & Air Conditioning! They helped me replace two AC units—one for downstairs in March and another for upstairs in April. From start to finish, they were honest( I think it is very important), professional, and thoughtful in every aspect of the job. Most importantly, their pricing was very reasonable compared to other companies I contacted. The technicians were extremely knowledgeable and could answer all my questions. I highly recommend them for anyone looking for reliable HVAC service.
See All Reviews