Reviews

At Riverside Heating and Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
370 Reviews

George Cook
07/03/2025
I want to thank Mr. Bragg and his two technicians Joe and John for their professionalism and excellent work they have provided for our family when our Hvac unit went out over the weekend and the quick response and service is top notch thank you again and we look forward to continuing to do business with your company again.
Max Manning
06/28/2025
Heartfelt THANKS to Gavin, also The Trainee with him(Anderson?), and Their Supervisor- We have a Disabled 45yr old Son- traumatic head injury His Senior year HS- Will not leave this property- Im 71 just finished treatment for Septic Shock- I say this to Explain Why My Husband & I are SO THANKFUL to Riverside- They All Worked together when a part was needed- they got it! We were elated- We had them come out a couple years back- and were Very Pleased- always professional, helpful- The Service Fee was unbelievably "Low" - also, i must not leave out ALISON! She helped me more than words can express- Very Professional, mostly I appreciated Allison's Kindness as she responded to my calls during this time- Best EVER!!! 10+ STARS 🌟 GOD BLESS YOU ALL Sincerely Steve and Madeline Manning
Adam
06/20/2025
Our AC was intermittently shutting off, Gavin and Matt were extremely helpful in getting us up and running, and gave us info on how we can troubleshoot it ourselves in the future. Best AC guys in the area!
C. H
06/16/2025
Exceptionally quick response, outstanding customer service, and affordable prices. Technician was very professional, walked me through the steps, repaired my issue and had me back up and running in now time. Highly recommend!
Allen Henderson
06/11/2025
My 77 yr old mom recently had her AC go out at her house and I immediately called David B, owner, at Riverside Heating and Air. It was a Sunday but he had a technician at my mom's house in less that 2 hours. I was given multiple updates on the technicians evaluation of the failed unit. David let me know that unfortunately we would have to replace the 15+ year old unit and he provided me pricing by the end of the day. Three days later the technician, Matt Auffrey, was at my mom's house installing the unit. He was incredibly polite, helpful and expedient and had the unit working by mid-afternoon. David and his team were incredibly helpful and responsive. The pricing was excellent and the installation quick and seamless. I may be slightly biased because I have known David for over 45 years but he is a truly honest and caring individual. Riverside has done excellent work for several people I know and I highly recommend their services.
Allen Henderson
06/11/2025
Located in Lexington
My 77 yr old mom recently had her AC go out at her house and I immediately called David B, owner, at Riverside Heating and Air. It was a Sunday but he had a technician at my mom's house in less that 2 hours. I was given multiple updates on the technicians evaluation of the failed unit. David let me know that unfortunately we would have to replace the 15+ year old unit and he provided me pricing by the end of the day. Three days later the technician, Matt Aufrey, was at my moms house installing the unit. He was incredibly polite, helpful and expedient and had the unit working by mid-afternoon. David and his team were incredibly helpful and responsive. The pricing was excellent and the installation quick and seamless. I may be slightly biased because I have known David for over 45 years but he is a truly honest and caring individual. Riverside has done excellent work for several people I know and I highly recommend their services.
Mike Wallace
06/07/2025
David and his crew installed an air-conditioning/heating unit for me. They did an exceptional job. Very nice, friendly, and professional. Easy to work with.
Cyndi Price
06/07/2025
Owen was very prompt, explained what he was doing, and fixed the issue in a matter of minutes. I highly recommend Riverside and will personally request Owen if/when I need assistance with my A/C again.
Helena Guess
06/07/2025
Gavin came out after hours on a Friday evening. He and his coworker gave me a temporary solution to get through the weekend and not have a 90 degree temperature in my home. They ordered the necessary part and will install it ASAP. Thank you so much..
Susan Richey
06/04/2025
Located in EVANS, GA
Owen did a wonderful job servicing out AC. He was very professional and explained everything he was doing.
Patrick Zoeckler
05/31/2025
I am extremely satisfied with the service Matt and team did installing our new HVAC. Friendly, timely, and professional best explains our experience.
Jeffery Perryman
05/30/2025
Amazing service! Owen fixed my AC and had amazing customer service.
Tman Johnson
05/29/2025
Great and fast I recommend Owen
Frederick Mond
05/28/2025
Owen was great and stayed to make sure the AC was cold and working. Thanks Owen
Susan Weeks
05/27/2025
Thank you Justin, I appreciate you servicing my AC unit! I will recommend your company for your efficiency and reliability as a good business!
Doris Smith
05/26/2025
Matt, Gavin and Owen were very professional.
Crystal Sanders
05/23/2025
Denise Faires
05/20/2025
Riverside was our second opinion, and we should have called them first. They not only diagnosed the problem, but had our unit up and running within 30 minutes. The first company we called did not even try to fix the unit. Instead told us we would have to replace it, because the coolant and parts were unavailable. We are so thankful that Justin was honest and efficient. Riverside will be our only go to AC company from here on out.
Tyler Wolfe
05/19/2025
Outstanding service, earliest response time compared to all the other places I called. Justin, my technician was very thorough and fast, fixed my AC in under 20 minutes. The best part is he explained his process to me so I understood the issue to its core, amazing help. Highly recommend!
Michael Williams
05/18/2025
Shawn Pittman
05/15/2025
Reginald Davis
05/14/2025
Justin did a great job explaining and fixing my AC issue .. Will definitely use again!!
Melissa Phillips
05/13/2025
Matt, Owen, David and Gavin ALL did an amazing job! They are a knowledgeable, extremely efficient and very professional team. They went above and beyond beyond to make sure everything was perfectly installed. They deserve all 5 stars! Would definitely recommend
Rongrong Wang
05/12/2025
I had a great and happy experience with Riverside Heating & Air Conditioning! They helped me replace two AC units—one for downstairs in March and another for upstairs in April. From start to finish, they were honest( I think it is very important), professional, and thoughtful in every aspect of the job. Most importantly, their pricing was very reasonable compared to other companies I contacted. The technicians were extremely knowledgeable and could answer all my questions. I highly recommend them for anyone looking for reliable HVAC service.
Niesha Adams
05/06/2025
Excellent experience. They were courteous and efficient. 10 out of 10 recommend!!
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